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Traveler Info

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Traveler Information in Bali

For a smooth Travel in Bali, travelers can access essential information such as emergency contacts, travel tips, and local etiquette guidelines. Recommendations on what to do, what to avoid, and advice on getting around Bali ensure a hassle-free experience. If you’re traveling through Serangan Port, it’s also helpful to familiarize yourself with ferry schedules and local transportation options.

Table Of Content

  1. Important Numbers

1.1 Emergency Numbers

1.2 Airlines Offices

1.3 International Airlines

1.4 Domestic Airlines

1.5 Immigration Office

1.6 Consulates

1.7 Credit Cards

1.8 Courier Services

1.9 Post Office

1.10 Dental Services

1.11 Hospital

1.12 Shopping Malls

1.13 Bali Art Market

1.14 Tourist Transportation

1.15 Rent Car

1.16 Port Information

1.17 Miscellaneous

2. Do & Don’t

2.1 Do

2.2 Don’t

3. A Word of Advice

3.1 Attending Ceremonies

3.2 Dangerous Sports

3.3 Driving

4. How to Get Around Bali

4.1 Private Car With Driver

4.2 Motorbike Rental

4.3 Rent and Drive Your Own Car

4.4 Taxis

4.5 Gojek / Grab

4.6 Bicycle & Mountain Bike

4.7 Bemo

4.8 Tours

1. Important Numbers

1.1 Emergency Numbers

  • Police: 110
  • Fire Department: 113
  • Ambulance: 118
  • Search & Rescue: 111/115/151

1.2 Airlines Offices

Ngurah Rai Airport Info: T. +62 361 935 1011

1.3 International Airlines

  • Qatar Airways | Reservation/ Ticketing/ Sales Office | Discovery Kartika Plaza Hotel, Jl Kartika Plaza, Kuta T. +62 361 752222 ext.1 Email: dpsoffice@id.qatarairways.com Website: www.qatarairways.com/id
  • Qatar Airways | Airport Office | 2nd Fl, International Departure Terminal, Ngurah Rai International Airport, T. +62 361 9360274, 9360276 Website: www.qatarairways.com/id
  • Cathay Pacific | 2nd Floor, Wisthi Sabha Building,Ngurah Rai International Airport. Call center: 0804-1-888888
  • Garuda Indonesia| Jl. Sugianyar No. 5, Denpasar. T. +62 361 232 400 | Ngurah Rai International Airport T. +62 361 935 1011 ext. 5216| Kuta Paradiso Hotel, Level 1 T. +62 361 761 414 ext. 7807 | Bali Collection Nusa Dua Bali T. +62 361 770 747
  • Qantas Call +62 21 2555 6300 Toll Free: 001 803 61786
  • Singapore Airlines – Reservations/Ticketing: Ngurah Rai Airport 2nd Floor T. +62 361 9368 388-89 E. restkg_dps@singaporeair.com.sg
  • AirAsia | Sun Boutique Hotel – Jl. Sunset Road No 23, Kuta | Call center: 0804 1 333 333
  • Thai Airways Reservation/Ticketing/Sales Ground Floor, Inna Grand Bali Beach Hotel, Sanur, Bali T. +62 361 288 141 E. thaibali@thaiairways.co.id | Airport Office, 2nd Floor International Departure Hall, Ngurah Rai Airport T. +62 361 9355 064

1.4 Domestic Airlines

  • Citilink – Ngurah Rai Airport Call Center: 0804 1 080808
  • Lion Air Ngurah Rai Airport T. +62 361 765 183
  • Sriwijaya Air – Jl. Sunset Road 101 Blok – B, Kuta T. +62 361 217 1099 Call center: 0804 1 777 777
  • Airport Tax International Tax is Rp.200,000,- Domestic Tax is Rp. 75,000,- Payable after check-in.

1.5 Immigration Office

  • Ngurah Rai International Airport Jl. Ngurah Rai, Kuta. T. + 62 361 9351 038
  • Central Office Jl. Perumahan Taman Jimbaran No.1 Mumbul Kuta Selatan Nusa Dua T: +62 361 751 039 / +62 361 757 011

1.6 Consulates

  • Australia Jl. Tantular No. 32 Renon, Denpasar T. +62 361 241 118 E. bali.congen@dfat.gov.au
  • Brazil (Hon. Consulate) By The Sea Store 2nd Floor, Jl. Legian 186, Kuta. T. +62 361 757 775 E. brazilconsul@bali.net
  • British (Hon. Consulate) Jl. Tirta Nadi 2 No. 20, Sanur. T. +62 361 270 601 E. consulate.bali@fco.gov.uk
  • Chile (Hon. Consulate) Jl. Pengembak Gg I No. 3,Sanur T. + 62 361 281 503 E. chilehonconsulate@bali-villa.com
  • Czech Republic (Hon. Consulate) Jl. Pengembak 17, Sanur. T. +62 361 286 465 E. bali@honorary.mzv.cz
  • Denmark Jl. By Pass Ngurah Rai -Pemogan No. 852, Denpasar. T. +62 361 821 6979 E. danishconsbali@gmail.com
  • France (Consular Agency) Jl. Umalas 1 No. 80, Kerobokan T. +62 361 473 0834 E. consul@dps.centrin.net.id
  • Germany (Hon. Consulate) Jl. Pantai Karang No. 17,Sanur. T. +62 361 288 535. E. sanur@hk-diplo.de
  • Hungary (Hon. Consulate) Marintur – Jl. By Pass Ngurah Rai 219, Sanur. T. +62 361 287 701 E. huconbali@telkom.net
  • Italy (Hon. Consulate) Lotus Enterprise Building, Jl. By Pass Ngurah Rai, Jimbaran T. +62 361 701 005 E. italconsbali@italconsbali.org
  • India Consulates Jl. Raya Puputan 163, Denpasar T. +62 361 259 500/259 502 Mobile. 081246524107 E. Info@cgibali.in
  • Japan Jl. Raya Puputan 170, Renon. T. +62 361 227 628 E. konjdps@indo.net.id
  • Malaysia (Hon. Consulate) Ayam Kul Kul Boutique Resort, Jl. Pantai Kuta, Kuta T. +62 361 752 520 E. info@consulmalaysia-bali.com
  • Mexico (Hon. Consulate) Jl. Prof. Moh. Yamin No. 1A, Renon, Denpasar. T. +62 361 223 266
  • Netherlands (Hon. Consulate) Jl. Raya Kuta No. 127, Kuta. T. +62 361 761 502 E. dutchconsulate@kcb-tours.com
  • Norway Segara Village Hotel, Jl. Segara Ayu, Sanur. T. +62 361 282 223 E. norwegianconsulatebali@yahoo.com
  • Spain Kompleks Istana Kuta Galeria, Blok Valet 2, No. 11, Jl. Patih Jelantik, Kuta. T. +62 361 769 286/7
  • Sweden & Finland (Hon. Consulate) Jl. Segara Ayu, Sanur. T. +62 361 282 223 E. sweconsul@yahoo.com
  • Switzerland (Consulate) Jl. Ganetri 9D, Gatsu Timur, Denpasar T. +62 361 878 4343 E. bali@honrep.ch
  • Timor Leste Jl. Prof. Moh. Yamin No. 4, Renon – Denpasar T. +62 361 235 093 E. cgtl@dpsbali.com
  • The Russian Federation Perumahan Bali Kencana Resort, Blok Cendrawasih No. 18 Ungasan, Jimbaran T. +62 361 279 1560 E. rusconsul@balivoyage.com
  • U.S.A (Consular Agency) Jl. Hayam Wuruk 310, Denpasar T. +62 361 233 605 Mobile. 081 133 4183 E. baliconsularagency@state.go

1.7 Credit Cards

  • American Express PT Bank Danamon Indonesia Jl. Legian 87, Kuta T. +62 361 754 479 E. amexbali@aexp.com
  • Master & Visa Card BCA Card Centre, Jl. Raya Kuta 55XX, Kuta T. +62 361 762 247

1.8 Courier Services

  • DHL Express Bali Jl. Legian No. 451, Kuta T. +62 361 762 138, 762 139
  • FIN Express T. +62 361 756969 E. info@finexpress.co.id
  • PCP Express Jl. Raya Sesetan No.337, Denpasar Bali Ph: +62361 710021/721503 www.pcpexpress.com

1.9 Post Office

  • Central Post Office Jl. Raya Puputan, Denpasar.T. +62 361 223 566.
  • Kuta Post Office Jl. Raya Kuta, Gg. Selamat. T. +62 361 754012.

1.10 Dental Services

  • Ultimo Dental Center Sunset Star Shopping Arcade,Jl. Dewi Sri, Sunset Road, Kuta T. +62 361 894 7523

1.11 Hospital

  • BIMC Hospitals – 24 hour Medical & Emergency Centre Kuta:Jl. By Pass Ngurah Rai 100X T. +62 361 761 263. | Nusa Dua: Kawasan BTDC Blok D, Nusa Dua T. +62 361 3000 911 E. info@bimcbali.com
  • Siloam Hospitals Bali Jl. Sunset Road No. 818, Kuta Emergency +62 361 500 911
  • Kasih Ibu Hospital Jl. Teuku Umar 120, Denpasar T. +62 361 300 3030
  • Sanglah Public Hospital (N.B. Decompression Chamber) Jl. Diponegoro, Denpasar T. +62 361 227 911, 225 482
  • Ubud Clinic (24hr) Jl. Raya Campuhan 36, Ubud. T. +62 361 974 911.

1.12 Shopping Malls

  • Beachwalk Bali – Jl. Pantai Kuta, Kuta
  • Lippo Malls Sunset Road – Jl. Sunset Road, | Kuta Lippo Mall Kuta – Jl. Kartika Plaza, Tuban
  • Mall Bali Galeria – Jl. By Pass, Simpang Siur, Kuta
  • Park 23 – Jl. Kediri Circus Water Park, Kuta

1.13 Bali Art Market

  • Kuta – Poppies Lanes I & II
  • Sanur – Sanur Art Market Jl. DanauTamblingan
  • Gianyar – Sukawati Art Market, Jl. Raya Sukawati, Gianyar
  • Ubud – Art Market, Jl. Raya Ubud
  • Denpasar– Badung Market Jl. Gajah Mada.

1.14 Tourist Transportation

  • Kura-Kura Bus T. +62 361 75 7070. Operates daily from 9am to 10pm along 7 lines connecting the well-known tourist areas of Kuta, Legian, Seminyak, Nusa Dua, Jimbaran, Sanur and Ubud.Route details at www.kura2bus.com
  • Bali Taxi T. +62 361 70 1111. When taking taxis, make sure the metre is switched on, or fix a price before you get in! Flag-up = Rp. 5,000,-
  • Trans Sarbagita Public Bus Tickets: Adults: Rp. 3,500,- Students: Rp. 2,500,- Info: +62 361 703 334

1.15 Rent Car

  • Express Group Jl. By Pass Ngurah Rai No. 57xx, JImbaran – Bali T. +62 361 777 723, 777 523 E. limousine.bali@expressgroup.co.id

1.16 Port Information

  • Sanur Harbour Jl. Matahari Terbit, Sanur Kaja, Denpasar Selatan, Kota Denpasar, Bali 80227
  • Benoa Jl. Pelabuhan Benoa, Denpasar T. +62 361 720 560
  • Padang Bai Padang Bai, Karangasem, Bali
  • Gilimanuk Gilimanuk, Jembrana, Bali

1.17 Miscellaneous

  • Petrol/Gas – Pertalite Rp. 7,800/litre Pertamax Rp. 9.500/litre
  • Bali Mandara Toll Road Tickets: Motorbike: Rp. 5000,- Car: Rp. 11,500,-

2. Do & Don’t

2.1 DO

  1. Change money at a reputable looking location, use your own (or the hotel’s) calculator before changing!
  2. Put on loads of high factor waterproof suncream (especially if you intend to spend a lot of time in the water).
  3. Drink a lot of bottled water and eat a lot of fresh fruit – do your body a favour.
  4. Try not to step on offerings in the street (walk around them).
  5. Be careful with your belongings at all times. Crime is on the increase and can ruin your holiday. Cases of handbag snatching have been reported so please leave important documents in your hotel safe (carry photocopies) and wear your bag across your shoulders!
  6. Respect the slow pace of processions. If stuck behind one don’t honk your horn!
  7. Haggle when buying (except on price-tagged goods).
  8. Buy ‘lmmodium’ to relieve bouts of Bali belly.

2.2 DON'T

  1. Forget to bring your passport (or a photocopy of your ID) with you at all times.
  2. Swim outside designated swimming areas. Currents can be very strong so swim between red and yellow flags.
  3. Do not drugs! It could lead to death penalty. Enough foreigners reside in Bali in courtesy of the Govt. prison service!
  4. Touch people’s heads – it is very offensive to Hindus.
  5. Enter a temple during menstruation. Sorry ladies!
  6. Forget to add salt to your food and to drink lots of water-you probably sweat more here than at home.
  7. Worry too much about the ice-it’s government quality controlled in established bars and restaurants.
  8. Forget to look and listen while crossing the road. Cars may stop, motorbikes may not!
  9. Forget to reconfirm your flight 72 hours prior to flying.

3. A Word of Advice

3.1 Attending Ceremonies:

     Remember these are serious occasions and should be treated as such. Religious guidelines:

  • Always wear a sarong and sash.
  • Do not walk in front of people that are praying.
  • Do not use a flash camera or point your camera into the priest’s face!
  • Never sit higher than the priest or the offerings.
  • At cremations, do not get in the way of the attendees – however important that photographic opportunity is!
  • Women are not allowed to enter temples during menstruation.

     Note:

     When attending Special Ceremonies or Anniversary Celebrations as a guest, small donations are gratefully received. Your donation will           help in paying for the offerings, and upkeep of the temple.    

3.2 Dangerous Sports

Make sure you either have personal insurance or travel insurance that will cover any accident.

3.3 Driving

In Bali, always expect the unexpected, always keep your eyes open and your mind on driving. Beware of motorbikes! It is best to rent a car with full insurance as this will save time and money if you are involved in an accident.You must use a helmet at all times and have a valid license.

4. How to Get Around Bali

Coming to Bali for a holiday? You’ll never be short of options when it comes to transportation. There are plenty of ways to get around. Simply take your pick from a private car, taxi, motorbike or the ever-popular Grab or Go-Jek! Here are our recommendations:

4.1 Private Car With Driver

This is a fantastic transportation option to get around Bali especially for families as the driver will work according to your schedule and your budget. Remember, parking in Bali is very challenging so a driver will prove to be very helpful. You can find private cars with drivers anywhere you look. Many are online advertising their services. You can ask friends for recommendations and even speak to your hotel’s receptionist who will be more than glad to arrange one for you. You can also find them at the airport, behind the hoards of taxi drivers wearing blue. They carry Transportation tags and would charge you an estimate of IDR 150,000 for a trip to Seminyak, Kuta, Sanur or Canggu. Keep their numbers and they will be happy to take you around during your stay!

4.2 Motorbike Rental

This is by far the most popular option for the younger crowd especially to navigate South Bali’s chaotic traffic. It is also a great option for those who love to explore Bali’s undiscovered gems like waterfalls, hidden beaches, ravines and rivers that are hard to get to while giving you that exhilarating feeling of being out in the world. Find a scooter for rent almost anywhere with prices ranging from IDR 50,000 to IDR 150,000 per bike depending on its make and model. Always check the bike before you drive off and remember to wear a helmet, your international driver’s license and a temporary drivers permit from the Denpasar police station.

4.3 Rent and Drive Your Own Car

If this is your first time in Bali, we suggest that you wait a while and observe Bali’s road conditions before you try to drive. Chaotic is an understatement and most people don’t really know the traffic rules. The roads here aren’t just for cars – expect chickens, cows, construction materials, potholes and loose rocks in addition to heavy, mind-numbing traffic. There is also limited parking everywhere save the bigger hotels and malls. Remember to bring your international license to Bali and a temporary tourists’ driving license from the local police station in Denpasar.

4.4 Taxis

No introduction needed here; Bali’s famous blue taxis are everywhere you look, especially at the airport. All you need to do is flag one down and hop in. Most of them don’t want to use the metre though and would charge a standard flat-rate of IDR 100,000 for a one-way trip around Seminyak, Kuta, Legian and Sunset Road. You must negotiate before hopping in to save yourself a big surprise when you arrive at your desired destination.

4.5 Gojek / Grab

Transportation doesn’t get any easier or any more affordable than this! Happily, Go-Jek and Grab are both getting increasingly popular now in Bali amongst both locals and visitors. All you need to do is download the application “Gojek” or “Grab”, enter your location and destination, and you’re all set to go. No bargaining, no stress. A big plus point is that you will know how much you will need to pay in advance, along with your driver’s face, name, car make and plate number. You can choose from a car or a scooter. You can even order food or have any items delivered with these guys! Safety and peace of mind are assured when you use Go-Jek or Grab as your movements are tracked and monitored by the application.

4.6 Bicycle & Mountain Bike

Cycling can be a cheap and enjoyable way to get around and about. It does, however, take some fitness to ride around the more central and hilly regions! The northern coastal roads are ideal for longer trips. You can find bike rental shops in all the main tourist areas.

4.7 Bemo

The Bemo was a popular option way back when, but today, you won’t be able to find one in the bustling tourist’s areas any longer. They are still available in the more rural areas and villages if you’re ever out in that direction. If you’re coming with a big group of friends, you could hire a Bemo as a way to take your group around to see the most popular sights!

4.8 Tours

Organised tours relieve you from the hassle of trying to navigate your own way around. You do have to follow itineraries however, so spur of the moment sight-seeing is not an option on these.